Support — Jotad Labs
We typically respond within 1–2 business days.
The game crashes on startup.
Try restarting your device and launching again. If the issue persists, please contact us with your device model and OS version.
I was charged but didn't receive my purchase.
Please restore purchases using the in-game option. If the problem continues, contact us with your receipt and we'll resolve it promptly.
How do I request a refund?
For iOS, refunds are handled by Apple — visit reportaproblem.apple.com. For Android, contact Google Play support.
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